Cancellation and Return/Exchange Policy:

Orders can only be cancelled before dispatch. Any request for cancellation after dispatch will not be entertained.

We do not accept any returns of our products.

You can Return your product in the following cases only:

Damaged or Faulty Product(s)
Wrong Product(s) delivered which are not as per your order
To book a return/exchange, please send us an email at [email protected] with your order number (mandatory) within 24 hours of delivery. Please attach any relevant pictures for the return reason.

Please note that any return requests after 24 hours of delivery will not be entertained.
It will take a minimum of 10 working days for the product to be returned to us once we book a pickup for your return order. Your patience in this matter is appreciated.
We do not accept any returns due to colour/shade difference. Colour difference happens due to screen brightness settings as well as your display quality and we will not accept any returns due to the same.

We do not accept any returns or exchange on items sold at a discount or sale items.

Refunds on Returned Items:

We provide refunds only for:

Damaged or Faulty Product(s)
Wrong Product(s) delivered which are not as per your order
Orders cancelled before dispatch
Once an order is returned to us our team will contact you to process your refund. Please allow us up to 2 weeks from receiving your return order to process your refund.

Cash on Delivery orders can only be refunded in the form of a store credit/store voucher which will be emailed to you only on your registered email address. Prepaid orders paid via debit card, credit card or net banking or any other prepaid method using our payment gateway partner can be refunded back in the payment method used originally by you or in the form of store credit/store voucher as per your choice. The amount is normally credited back in your account within 8-12 working days depending on your bank/financial institution.

For any order that were not delivered, refund will be processed only on confirmation that the product was not delivered to you and you choose to take a refund and are not interested in any other product.

For orders placed through gift certificates, refund would be provided in form of a new gift certificate for the same value.

Refunds will be processed only once we receive your return order and will be processed within 2 weeks of receiving your return order.

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